FAQ
We understand that you may have some questions about our storage facility. Here are some answers to our most frequently asked questions. If you can't find what you're looking for, please don't hesitate to contact us.
Frequently Asked Questions
We manage 5 different facilities in the Oconomowoc & Genesee area. If you're looking for Oconomowoc storage - we have Trek Trail, Ski Slide, Parkway & Commerce Storage and then Wolf Road Storage is located in Genesee.
Choosing the right storage size can feel intimidating if you have never rented a storage unit. Please reference this guide to help choose the best fit for your needs or ask one of our storage specialists – they would be happy to help!
5x10 = 50sqft – can fit a couch, chair, boxes, and appliances (closet-size)
10x10 = 100sqft – ideal for a two-bedroom home which could fit a couch, table, chair, appliances, motorcycle and boxes of items.
10x15 = 150sqft – suitable for a 2–3-bedroom home
10x20 = 200sqft – equivalent size to a one car garage. Can fit a vehicle or also able to fit belongings from a small 3-bedroom home.
10x25 = 250sqft – ideal for boats, vehicles, or trailers. Also acceptable for a 3–4-bedroom home.
10x30 = 300sqft – Can also fit a vehicle, boat, trailer or items from a 4-bedroom home.
10x40 = 400sqft – Can fit more than one vehicle (ex: two cars), ATVs, or furnishings from a 4-5-bedroom home.
Maxi Units are larger than the standard, mini storage units. Sizes range from 12x20-12x60. These units are 2ft wider than the common 10ft wide units, which allows for more storage space as well as the 12x60s that are 20ft longer than the largest available mini size, allowing space for another vehicle or even larger equipment.
All leases are done on a month-to-month basis, we do not have longer- term contracts.
All payments are due on the 1st of every month, regardless of the date commencing. We prorate first months rent upon sign-up but do not prorate the last month.
We manage all our facilities off-site; so, our main office is located in downtown Oconomowoc at 156 E. Wisconsin Ave. Oconomowoc, WI 53066.
You are able to move in right away! Once the agreement is completed, and first month’s rent is paid, you are able to stop by our main office during operating hours and pick-up your key(s). Move-in can begin right after!
We provide disk style locks to all of our tenants at time of initially renting, at no additional cost which comes with keys. We do not allow tenants to use their own locks per our policy - unless approved by management beforehand.
Please note that some units may have alternative locking mechanisms, on a rare occasion that does not require a disk style lock. In this case, it is an internal lock and only one key is provided.
If you happen to lose your keys while using one of our facilities, you are subject to a $50.00 lock cutting fee which would allow us to cut the existing lock off your unit and replace the lock/keys.
No, we don't have any electrical hook-ups inside the units at any of our sites.
For payments we offer a few different options:
- Mailing in checks to our main office
- Dropping off check payments at our main office
- Setting up an online account via our website to pay online as a one-time charge or auto- pay
- Setting up auto-pay through the office to be ran on the 1st of the month
If you have follow-up questions on any of these options, please reach out to one of our storage specialists.
No, none of our facilitates offer a dumpster or trash service with rental at this time. So, please do not leave any trash on the edge of the facility or outside your unit.
Yes, we offer them at Commerce Storage & Ski Slide Storage. Some of these units are interior access only through a human sized door and hallway - while others are direct access. Climate controlled units are typically used to protect belongings from damage caused by heat or very cold temperatures. Items stored in climate-controlled units are usually photographs, antiques, clothing, leather furniture, vehicles, and instruments. Or, if that is just what you prefer.
Climate controlled units offer a more cotrolled storage environment, where the temperature does not go above 80 in the summer or 50 in the winter. In addition, our units are humidity controlled.
This climate controlled environment prevents damage caused by extreme heat, freezing cold, and moisture fluctuations.
If you're looking for a climate controlled unit in Oconomowoc, we offer these units at our Commerce Storage & Ski Slide Storage locations - two of the best places to rent climate controlled storage in the Lake Country area.
In determining whether you need something climate controlled or not, we recommend that you consider what you are going to be storing. People often like to go with climate controlled units for more sensitive items or when needing a longer term storage option. It is common for people to choose this style for storing antiques, electronics, collectables, or numerous other items that they prefer be in a more controlled environment.
If storing in a non-climate controlled unit, the temperature and humidity can fluctuate with the outside weather. It would be like storing something in an unheated garage.
So, it is a question that requires you to consider what you are storing and what level of care it requires for the best storage experience.
That would depend on what you are looking to store! If you are looking to store something that requires a certain width door, please be sure to measure it and mention it to the team member, so we are aware of your requirements.
Different facilities have different door sizes, but please note that most of the times - the door width will be one foot less or more (can vary) than the unit itself based on structural requirements. For example, if its a 10 foot wide unit on the inside then the door width would be 9 or 8 feet wide.
We want to make sure you get the unit that meets your storage needs, so please tell us if you are looking for a certain door size so we can help select the unit that best fits your needs!
Yes, we ask that all renters be at least 18 years of age; as minors cannot legally sign a binding contract.
We do prohibit some things from being stored for health & safety reasons. These include things like. . .
Hazardous materials, like toxic chemicals
Illegal items, like drugs or stolen goods
Perishables, like food or liquids
Living things, like plants or animals
To determine whether you need a mini or maxi storage unit, you should first consider what you're looking to store and its dimensions. Maxi units are typically wider than a standard mini unit and also offer a wider and higher door - perfect for storing large vehicles or boats!
Our maxi units at Ski Slide Storage start at a 12x20 with a 10.8 wide by 14 high door. From there, we also offer 12x30, 12x40, and 12x60 storage units offerings.
Our Wolf Road Storage maxi units are 12 x40s with an 11 wide by 12 high door.
Yes - all of our facilities offer 24/7 access.
Ski Slide Storage offers maxi storage and outdoor parking spaces, that are perfect for RV storage in Oconomowoc.
Maxi storage offers the following sizes: 12 x 20, 12 x 30, 12 x 40 and 12 x 60. These are non-climate controlled maxi units with door sizes in 10.8 (w) x 14 (h) or 11 (w) x 10 (h) sizing. They are an ideal option for those looking for self-storage RV options in Oconomowoc.
We also offer outdoor parking spots at Ski Slide Storage, with a max length of 30 feet and width of 9 feet. This is parking for one item in an uncovered, gravel area of the facility and offers a lower cost option for those who don't want inside storage.
We offer boat storage at all of our Oconomowoc facilities. For mini-storage, we would recommend at least a 10 x 20 (size of a standard 1 car garage) or bigger, depending on the boat's size. We offer these at all of our Oconomowoc facilities.
If you're needing a maxi unit for your boat, we would suggest Ski Slide Storage - with higher doors and 12 ft wide interiors. Alternatively, there is also maxi storage options at Wolf Road Storage in neighboring Genesee.
If you're looking for outdoor storage for a boat, we do have outdoor parking spots at Ski Slide Storage.
We do allow for vehicle storage at all of our facilities. We do require an additional document to be signed, when storing a car, and that a copy of registration or title be provided to our office.
If you're looking to store a car and have additional questions, please contact a team member for additional information.